Question 1

Is Wixel free to use?

Accepted Answer

Yes, anyone can access Wixel under the free plan. If you need more AI credits, you can always upgrade to one of the paid plans.

Question 2

Which AI features are included with the free plan?

Accepted Answer

You can use any of Wixel’s AI tools or the AI assistant under the free plan. The free plan includes 20 AI credits that renew weekly, and each action you take with AI uses credits.

Question 3

What are AI credits and how do they work?

Accepted Answer

AI credits give you a certain amount of AI usage for things like generating images, videos, logos, docs, and forms. They also cover edits you make with AI. The number of credits each action uses depends on how complex your request is, and which tool you’re using. You’ll always be able to see how many credits you have left in the editor or under your account settings.

Question 4

When will my AI credits renew?

Accepted Answer

If you have a free plan, your AI credits will renew weekly. If you have a paid plan, your AI credits will renew every month.

Question 5

How is Wixel related to Wix?

Accepted Answer

Wixel is an AI-powered design platform created by Wix. In order to use Wixel, you need to create a Wix account. When you purchase a yearly Wixel Pro or Max plan, you'll receive a voucher for a 1-year Wix Light plan and free domain.

Question 6

How does billing work?

Accepted Answer

You can purchase a paid plan on either a monthly or yearly basis. For a monthly subscription, you’ll be charged each month, and for a yearly subscription you’ll be charged once annually. You can view your subscription, renewal dates and billing history under your account.

Question 7

If I cancel my Wixel plan, will I be refunded?

Accepted Answer

If you cancel your Wixel plan within 14 days of upgrading, you will receive a full refund for your chosen plan. To cancel, visit your account settings page. When you cancel your plan, all AI credits that you had available under the plan will be removed.

Question 8

What online payment methods can I use?

Accepted Answer

Wixel accepts all major credit cards and debit cards, including Visa, Mastercard, American Express, Discover, JCB and Diners. Additional payment options may be available in your specific location.

Choisissez le forfait adapté à vos besoins

Max

$590

Pro

$290

Basique

$90

Gratuit

$0

Ce qui est toujours inclus avec Wixel :

Modèles conçus par des professionnels

Téléchargements en toute qualité et dans tous les formats

Éléments de design et photos

Stockage sécurisé dans le cloud

Redimensionnement d'images et conversion de fichiers

Assistant IA pour le service client

Paramètres de marque sauvegardés

Support client via tickets

FAQ

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