Digital By DG is an EditorX-certified marketing team that excels at delivering exceptional marketing solutions, regardless of the scale. With over a decade of experience and a track record of successfully collaborating with prominent brands like the Boy Scouts of America and Suunto, our expertise has been honed to perfection. We specialize in various services, including logo design, web design and development, asset creation, photography, videography, SEO, email marketing, and more. Whatever your marketing needs may be, we have the skills and know-how to exceed your expectations.
Our passion lies in the entrepreneurial efforts of business owners like yourself. We are here and ready to get started! ...
Dillon turned my old Wix site into a more user-friendly masterpiece, building the entire site from scratch. I couldn't be more excited with the final result. He went above and beyond expectations, providing accurate content on a subject matter he may not have been too familiar with. This speaks volume towards the time he spends researching and committing to the design of a site that's relevant to my profession. He was a pleasure to work with, and kudos to his promptness to respond to any of my questions/concerns/edits/etc via email or text....
Dillon and his team at Digital by DG went above and beyond what was asked. They really try to get to know your company and its products/services so they can offer the best advice. They were always prompt and worked hard to make even last-minute deadlines....
So glad I connected with Digital by DG… they were a great resource to help me get my site up and running. Very professional and easy to work with. I would highly recommend!...
Quality of work is top notch and communication couldn't be better! Dillon and his team are wonderful to work with. They do fantastic work and even faster than our deadlines often! Love working with this team and will continue to do so on future web projects! ...
This project was a nightmare. All told we paid $9000 in development and an additional $1500 for graphic design work. There was zero project management, Dillon was always on vacation or unavailable, and in the end, the site was never functional and we couldn't launch our website. When we tried to recoup some of our costs and issued a chargeback, Dillon threatened to sue us. More than the financial loss, the loss of months of time can never be recovered. We made a huge mistake in choosing this developer. This developer is not suitable for large projects....
Réponse du professionnel
Dear Charles & Tk Wine,
Thank you for taking the time to write a review. We are sorry to hear about your negative experience with our company. It seems though that this is a theme with whomever you work with as when starting the project we had to spend a considerable amount of time working with your previous developer and coxing him to regain access to the work he completed after you refused to pay him and stopped responding. This was after they had invested hundreds of hours into your project and then you decided to give up on the project as it was near the finish line. The writing was on the wall and we should have taken head of his advice in not working with you as history repeated itself here. I guess this is why you still have an anequeted website from 2011 and have failed with numerous developers to create a new website.
After further review though of your testimony, the story you wrote out here doesn't quite line up with the reality of the situation.
1.) https://digitalbydg.editorx.io/tkwine: this site is functional and responsive. You can make purchases, submit to sell your products, review orders, and other required functionalities per the projects scope.
2.) Charles, the project manager for TK Wine overseeing this project, stopped responding once the final 50% of the outstanding invoice was paid. This was only to be paid once the project was completed, as very clearly stated in our agreement, so I'm not quite sure why he would make payment in the first place if he was not satisfied with the project. We made every effort to contact Charles after the payment was made to connect the domain and make it fully live. We even upgraded your plan to do so. No response was ever received. This was reach out was done by our company, as well as our affiliate partner on the project and fellow 5-star marketplace partner, ProStrategix (https://www.editorx.com/marketplace/wix-partner/brian-cairns?currency=USD). No contact was ever received after many attempts. This was a project we were very proud of as it was an extremely custom e-comm environment with advanced functionality that was touted for immense success.
3.) We are sorry if you felt the communication was lacking on our end. Something we are constantly aiming to improve and have since applied new project management software that better handles the flow of our projects as well as creates more visibility for the client.
4.) The chargeback was not appropriate per our contracts agreement. This is why you received notification for further legal action. We are a family owned business and the impact of the loss was so great that it required us to take action. Something we have never done and hope to never do so again. Though, it worked and your response to the matter was indicative of your actual position in as you finally, and immediately responded, with no questions asked and proceeded by resending the full amount of $4,500 you had received from your chargeback. If you actually felt you had been wronged and were right in the case, going forward with a lawsuit would have been a no-brainer.
Again, we are here to support you get this project across the line and as mentioned numerous times would not charge anything additional to get it to a place where you are 100% satisfied with.
Cell: 480-492-3377
Email: dgreen@digitalbydg.com
Cheers,
Dillon Green (owner)...
Five Stars - Dillon Montana Green, Founder of Digital by DG, has proven to be a delight to work with creatively. An especially excellent listener - and a true brand collaborator and professional, which is hard to find today. Dillon accommodated and respected our timeline and scheduling needs, but more importantly, he connected with our project goals, our own creativity, and our brand vision. I highly recommend Dillon and his team members of Digital by DG for their creation and establishment of building one's brand and creative website & support print projects! New, multi-year projects like ours, created from the ground up, proved to be an excellent fit with Dillon and his creative firm, Digital by DG, with their past experiences. Thank you, Dillon!...
Dillion is friendly and professional and he made the process very uncomplicated. He spoke to me in terms that I could easily understand, as I have some WIX website build and SEO knowledge. He did not hit me with a "word salad" of industry terminology and buzzwords that would have only pushed me away as a potential client. I asked Dillon for weekly updates and he delivered while encouraging me to offer my ideas while sharing any questions and concerns. Dillon's approach was highly collaborative and he delivered exactly what we had agreed upon, on time and on budget. I have already recommended him to a peer who needs a website for his counseling practice. I look forward to working with Dillon on future edits and enhancements to my website, to support SEO and website traffic....
Digital by DG is an absolute professional. While I was transitioning to a new phase in my personal life of becoming a mom, I needed to entrust my business to someone who could handle attention to detail while incorporating all aspects of my freelance business into one over-arching brand. Dillon was accommodating to my new busy schedule, made timely adjustments, and incapsulated everything I wanted into my new website! I am thrilled with the product and could not recommend Dillon more to anyone looking to build either their website or design a logo for their brand!...
Dillion was an absolute pleasure to work with throughout this process. His work was very professional and overall exceeded my expectations. He also addressed all feedback and concerns in a timely manner and adjusted well to changes. This was my first time creating a website and I didn't have a clear vision of my expectation. He was so patient and kind with me! I would definitely recommend hiring Dillion to create your webpage! :-)...